Words cannot describe how beautiful these earrings are. I’d been eyeing them for a few months and finally decided to buy them. It was my first purchase from POJ. They hang just the right length for my taste and the pearls are perfectly matched. I held off writing my review because there was a slight flaw and I wanted to see how good the customer service would be in handling the issue. I give Nicole in customer service a 5 out of 5 also. Not only did she respond quickly to my email but she made the process easy and within a week, I had my earrings back. Thank you!